CompTIA Managed IT Solution Provider

This Standard which was designed to pair with the CompTIA Channel Standard for IT Solution Providers, will equip you with intelligent business practices fundamental to operate a Managed IT Solutions business, while providing quality services and value to your clients.

The CompTIA Channel Standards for Managed IT Solution Providers provides intelligent business practices for the core operational, management, and delivery functions of a managed IT services firm. By pairing this Channel Standard with the CompTIA Channel Standard for IT Solution Providers, a full picture of functional best practices for your business is created.

Welcome to the MSP Community

Our Managed Services Community members run the gamut from managed service providers (MSPs) to managed service vendors to IT industry thought leaders. We’re all working together to advance the managed IT services industry through the promotion of best practices, the development of tools and templates and the refining of educational tracks for MSPs. We support industry best practices through the CompTIA Channel Standards, encourage a business excellence journey through Trustmarks and ultimately prepare Managed Service Providers for rapid growth.

A sharing of responsibility is a key part of the provision of managed IT services. This collaborative community for MSPs takes that principle and applies it to the improvement of the managed services industry as a whole. Anyone who is passionate about managed IT services should join today and do your part to improve the industry!

What We Do

We serve as a dedicated resource center for managed IT services. We create and define industry standard definitions, best practices and benchmarks for managed IT services. Our goal is to bring together MSPs, distributors, consultants and thought leaders and facilitate collaboration among experts in the managed services field.

CompTIA Channel Standards for Managed IT Solution Providers

CompTIA’s face-to-face training is the best way for you to prepare to build a successful IT business, borrowing the wisdom from members who’ve actually achieved it. This valuable workbook will get you ready for that training, as well as provide a framework to guide you in interacting with trainers. Each of the five sections in this Channel Standards Workbook is divided into four parts:

Intelligent business practices

succinctly summarize the key goal in utilizing the business concept properly, ethically, and efficiently

Explanation and clarification

proceeds into further detail, spelling out the particulars involved in meeting that goal, in a format you can easily comprehend and share with your colleagues without a translator.

Questions to consider

give you a checklist of tasks and milestones that should be addressed before that goal may be considered achieved.

Recommended practices

provides you with nuggets of expertise collected from CompTIA members with decades of experience in the channel, helping you discover the best practices that are most appropriate for your situation.

Interested in CompTIA MSP, contact us on or call us on +44 020 8274 7005