Technical ServicesMaximise customer satisfaction & identify up-sell opportunities with upcoming customer renewals.
We have a proven track record in bringing in next generation technology to market, alongside working with
the biggest names in cybersecurity and networking, and our experienced team of engineers help deliver
that.
Our technical offering includes the full spectrum of professional services, from initial pre-sales engagement with the end-user, understanding requirements and designing the perfect solution.
We can then help provide complete project management and delivery, including on-site or remote deployment, configuration and go-live support. We can even provide a full SLA-backed First Response service, providing complete peace of mind.
Our technical offering includes the full spectrum of professional services, from initial pre-sales engagement with the end-user, understanding requirements and designing the perfect solution.
We can then help provide complete project management and delivery, including on-site or remote deployment, configuration and go-live support. We can even provide a full SLA-backed First Response service, providing complete peace of mind.
The e92plus Technical Services are here with you every step of the journey in helping your customers secure
their digital business – from consultancy and expertise in finding the right technology, to getting it
deployed and running efficiently, to in-depth training and support to help deliver the best value back to
their business.
Most importantly, and uniquely, we provide those services in-house, leveraging our 30+ years of experience
and the agility and knowledge that comes from being the leading cybersecurity VAD.
We’re now making our Cybersecurity Healthchecks available on every single renewal – meaning our team can help you secure those customers for future years, as well as ensuring they are making the most of their investment. We’ll also identify potential up/cross sell for technologies with the same vendor, or even complimentary solutions, that could help provide even greater protection.
We’re now making our Cybersecurity Healthchecks available on every single renewal – meaning our team can help you secure those customers for future years, as well as ensuring they are making the most of their investment. We’ll also identify potential up/cross sell for technologies with the same vendor, or even complimentary solutions, that could help provide even greater protection.
Increase renewal rates and identify up-sell potential in advance of renewals with our unique service
Ensuring security technologies are optimised and providing the best possible defence against modern threats is essential not just to protect your customers, but also to help demonstrate the best ROI from their investment. We all known the challenge of ensuring that all solutions are deploying effectively, features used and reporting configured efficiently - so how can we help?
Ensuring security technologies are optimised and providing the best possible defence against modern threats is essential not just to protect your customers, but also to help demonstrate the best ROI from their investment. We all known the challenge of ensuring that all solutions are deploying effectively, features used and reporting configured efficiently - so how can we help?
A Cybersecurity Healthcheck from e92plus provides peace of mind for your customer, as we’ll review the
existing deployment – from core network, to applications, to endpoints, to cloud – and make
recommendations on any potential improvements. Most importantly, we’ll also explore the potential to add
additional features, options or technologies to compliment that solution.
The process is simple, and the offering is available to any customer
who
has purchased a solution from you that was then procured via e92plus. We offer healthchecks for
any
time between 90 days and 1 day before the renewal date, but we’d always recommend doing so as
early
as possible to ensure any recommendations can be actioned in advance.
You’ll get a link to request a bespoke Cybersecurity Healthcheck for every renewal opportunity with
e92plus, so look out for that on each quote you receive from the team.
If you have any questions, want to learn more or haven’t received the quote or link? Just complete the form below, and we’ll get straight back to you.
If you have any questions, want to learn more or haven’t received the quote or link? Just complete the form below, and we’ll get straight back to you.
Healthcheck form