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Technical Services
 Technical Services Lifecycle

Whatever the cybersecurity challenge, we're here at every step.

The challenges of researching, selecting and then effectively deploying the right cybersecurity solutions for any organisations are significant. It's a complex, dynamic market - and the threats are evolving every day.

With e92plus, we bring 35 years experience at the heart of the cybersecurity channel to help our partners provide the right solutions for their customers. We provide support at every step - from the initial engagement to fully understand the organisation's requirement and current challenges, through technical evalution and demonstrating proof of value, through deployment to testing, training and regular healthchecks. That's all backed up by project management, customer satisfaction evaluations and SLA-backed support.
What's the opportunity?
35% of all cyber incidents were caused by mis-configuration
90% of applications had some form of mis-configuration
64% of partners expect to see PS revenues grow this year
To help our partners take on that opportunity, we're here to provide a compliment to internal expertise. The e92plus Technical Services team help our partners grow their business and protect their customers, with peace of mind through services that offer agreed outcomes, competitive pricing and attractive margins.

Enablement

At the start, we provide our partners with essential technical enablement - ensuring the team understand the proposition, the market positioning, competition and technical validation.

Opportunity

Once prospects register their interest, we’re help to qualify and progress the opportunities along the sales cycle. That includes scoping the project, and supporting the pre-sales process around a POV/POC.

Implement

Once the order has been placed, we can help provide vendor accredited technical services to help the customer deploy the solution effectively, starting with the design through to provisioning.

Deploy

Happy customers need successful deployments, and we can provide full project management – including effective roll out and testing, customer training and complete end-to-end reviews.

Maintain

We’ll provide the support your customer needs throughout their lifecycle. That includes regular checks to ensure the solution is installed, optimised and running correctly.

Renew

We’ll help ensure customer success starts with day 1, but doesn’t stop there. We’ll advise on optimisation, additional training or services, or complimentary solutions/vendors that could help their security posture.